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Product Developer


Science. Technology. Service.

Bracket innovates at the leading-edge of clinical research data, one exceptional service at a time. From the advanced technology of our eCOA electronic Clinical Outcomes Assessments flexible platform, to the efficiency of our scalable and configurable Randomization and Trial Supply Management (RTSM) Clinical IRT solution, to our science-focused Rater Training and Quality Assurance programs, Bracket does it faster, better and with an eye on the future of our industry. To achieve this, we maintain an unwavering commitment to employing only the brightest, most talented colleagues gleaned from a wide variety of professional fields.  If you are a creative problem-solver and have a hard-wired, instinctual commitment to exceptional customer service, we'd love to talk to you!

Position Overview:

The Product Developer creates, enhances and maintains products to support Bracket’s business needs.  Working under the direction of Technical Lead, Team Lead and/or Product Development Manager this position implements assigned coding modules, performs unit testing, and documents their work according to accepted quality principles and supports testing.

Essential Duties and Responsibilities:

Note:  Other duties may be assigned.

Product Development

Overall responsibility for the design, development and on time delivery of applications, components and/or systems.
Working with Product Analysts and Product Managers, gains an understanding of the business requirements for assigned tasks.
Working with Technical Lead, Team Lead and/or Product Development Manager or Principal Product Architect, gains an understanding of design patterns, principles and standards to be followed in implementing assigned tasks.
Recommend, design and implement on-going application and architectural improvements.
Creates and documents system design specifications and other technical documents as required.
Understands and follows all coding standards.
Creates robust, well documented code for front-end website, middle tier or back-end.
Creates database objects as required.
Completes unit testing and peer review documentation as required.
Working with development team, integrates implemented code and database objects into release application.
Performs smoke testing for released application as required.
Supports all phases of testing by efficiently diagnosing and resolving defects.
Provides after hours application support as required.
Coordinates with Lead Product Developers on implementations to ensure proper design is being followed within a vertical area of the product (e.g. Framework, Application and Utilities/Administration).
Responsible for development training documentation and presentations for assigned product areas that target cross-functional groups.

Application Support

Efficiently and effectively diagnoses and resolves defects.
Identifies areas of the application impacted by the resolution and works with Product Analyst and/or Test Analyst to define test cases required for the resolution.
Completes all required change control documentation including updates to requirements, design and other technical documents as required.
Deploys resolution to testing and production environment as required.

Quality System Responsibilities

Performs all work in accordance with documented Standard Operating Procedures (SOPs), Working Instructions.
Adheres to Good Clinical Practices (GCP), 21 CFR Part 11 and other regulatory requirements as required.


Skills & Competencies


Bachelor’s Degree in Computer Science, Information Systems or related technical major.

Demonstrated experience will be considered in lieu of a Bachelors Degree.



Four to Seven years experience professionally developing software.

Experience with some or all of the following technologies:

Microsoft SQL Server 2008/2012 or other relational databases including stored procedures, views and triggers

Microsoft SQL Server Reporting Services or other reporting tool

Microsoft Visual Studio /2010/2012/2015, VB.NET, C#, ASP.NET


Team Foundation Server, , Subversion or other SCM tools

Web page design

Windows application design

Object Relational Mapping (OR/M), MVC, MEF, Unity Framework, Angular, and Dependency Injection (DI) is a plus

Team Foundation Server, Subversion or other source control product

Experience of distributed architecture and high performance data collection is desirable.

Experience developing, enhancing and customizing configurable applications is desirable.

Domain experience in any of the following is desirable:

Mobile device applications include Smartphone and Tablet

Electronic Data Capture applications

Learning Management Systems

Clinical Trial Management Systems

Experience estimating development and support tasks.

Familiarity with 21 CFR Part 11 or experience in a regulated environment desirable.


Competencies & Personal Attributes

Strong verbal and written communication skills.

Ability to complete high quality technical documentation.

Ability to quickly learn and apply new skills, procedures and approaches.

Ability to meet established timelines.

Ability to work in a fast paced environment.

Ability to multi-task and effectively handle changing priorities.

Ability to work in a team environment; establish and maintain effective work relationships with co-workers within and across functional areas.

Demonstrate extreme attention to detail and organization in all aspects of work.

We offer a fully comprehensive benefits program with medical, dental, vision, company paid life insurance, short and long term disability.  Great Paid Time Off program that starts with 20 days of accrual per calendar year; great 401k plan with company match that is 100% vested immediately.  Paid parental leave and other competitive benefit programs.  Great salary and reward and recognition programs. 

EEO Minorities/Women/Veterans/Disabled

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