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Fulfillment & Logistics Technician I
READING, Berkshire, United Kingdom
The Fulfillment & Logistics Technician I provides fulfillment services, logistics coordination and technical support for equipment provided to clinical trial sites in support of Bracket services around the globe.
Essential Duties and Responsibilities: Other duties may be assigned.
Track inventory for all study related equipment and peripherals
Perform the build process for devices
Complete all validation documentation accurately before devices are released
Perform site initiation and/or site support activities
Skills & Competencies:
0 – 1 years experience with end user support and/or help desk duties, troubleshooting hardware and software issues, repairing hardware and software issues and training users in the use of hardware and software
Must be proficient with Microsoft Word, Excel, Internet Explorer, Windows XP, Windows 7, Windows 8
Knowledge of Help Desk or similar software to track and document his/her work
Knowledge of Norton Ghost a plus
0 – 1 years experience using and managing desktop imaging software, preferable Norton Ghost
Must be detail oriented and able to take a job to successful conclusion
Must be able to work as part of a team
Ability to effectively communicate with both technical and non-technical individuals at all levels of the organization
Light to medium physical work may be required
0-1 years (minimum) working as a help desk technician, fulfillment technician or similar position in a medium-large scale business environment